Frequently Asked Questions

DC Restoration has put together a handy list of FAQs to help provide information for common questions, if you do not see your question here please feel free to reach out to a member of our team for further clarification

• How do I claim water damages with my insurance?
  It always helps to know what exactly is covered by your home insurance policy. This is because not all policies offer coverage for water damage. It helps to keep the following in mind before filing an insurance claim: 1.Keep proof of the water damage, 2. Have a detailed Record of the damaged assets, 3. Do not throw anything away as it could be a piece of evidence, 4. Do not make any permanent repairs before the inspection by your insurance company.
• How long does it take to repair and restore my home after water damage?
  Flooding can be one of the biggest disasters that can fall on a homeowner, often causing extensive damage. In such a situation, most homeowners wonder how long it would take to fix and repair things. The experienced experts dealing with water damage restoration can tell you that there isn’t any way to provide a general estimate because everyone’s situation is different. They can, however, assess your place based on the following: Source of the water, The extent or scope of damage, The amount of work required to restore your house, 
• What to do in a water damage emergency?
  Call a professional immediately, they will be able to safely remove all the water and prevent secondary damages such as mold. Take the following precautions: Turn off all electricity to the room that has water damage, contain the damage and block off the water where possible, use safety equipment if you must enter the room, shut off the main water to the house depending on the situation, watch for hidden debris such as broken glass. 
• How long does mold removal take?
  The length of the mold remediation process varies depending on the situation and the size of the area affected. A member of our team will meet with you and assess the damage from there they can provide an accurate estimate.
• What should I do after a storm comes through?
  After a storm comes through, be sure to act quickly. The first goal, after keeping your family safe, is to minimize damage. DC Restoration contractors are available for emergency support during any storm or weather incident—contact us to learn more.
• What can I expect from the storm damage restoration process?
  Every need is different. Once our team arrives on-site, we’ll talk about the risks and the needs your property is facing. Our goal is to initially secure the property for you. Then, we’ll create a plan for restoration. We will then use equipment to remove any excess water and moisture from the structure. If you have roof damage, our team will tarp the roof to prevent further leaks and water damage. We offer emergency storm damage help to secure your property. Expect our licensed pros to offer the best solutions for your home.